Work Information
Administration Back Office Agent
Minimum Experience
1 – 2 years
Organizational Industry
WNS
Work Region
Durban, KwaZulu Natal
Closing Date
–
Job Details
This role requires for an energetic person with solid organization abilities to fill the job of a Back Office Agent inside the sales team by meeting set Kpi’s.
WNS South Africa has been active since 2003 and built a standing reputation as the business chief for Business Process Outsourcing (BPO) in South Africa, with a developing impression into Africa. We are an essential accomplice for conveying a full range of fundamental to complex cycles from our eight delivery centers across South Africa, utilizing 4000+ individuals.
Requirements
- Min 1 – 2 years’ experience functioning as a Administrator/Administration Agent
Work Particulars
- Associate role is to give administrative center/organization solutions to the sales team by guaranteeing all sales handled for client’s items and administrations are captured, followed and managed on clients and inside CRM frameworks in this way creating income and further developing consumer loyalty.
Fundamental Capabilities
- Working information on NGN and CMSS frameworks
- Capacity to work rapidly and under pressure.
- Undeniable level composed and verbal communication abilities.
- Solid critical thinking abilities.
- Self-propelled person that can work alone or as a component of a group with restricted supervision.
- Call centre insight in office capabilities
- Telecom’s insight
- Information or comprehension of contact centre technology and systems
- Compelling client relationship and communication abilities
- Brilliant verbal and composed relational abilities
Required States For Business
Why go along with us?
- We guarantee our workers to encounter role clarity, coaching and tutoring, proficient development and organized career path through our 5 individuals commitments and keeping employee involvement at the core.
- Experience the way of life of outperformance, commitment, celebration and furthermore add to society through our WNS Cares Foundation, where you have the chance to support meaningful initiatives and have an effect in the community.