Fidelity Services Group

Roodepoort, Gauteng
Permanent

Posted 21 May 2024 – Closing Date 27 May 2024

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Job Details

Minimum experience
Entry Level

Company primary industry
Security and Investigations

Job functional area
Administrative

Job Description

Position vacant: Administrator

Fidelity Corporate Services Institute of Excellence – Florida Training Centre is the division and location of the facility.

Reporting to: Manager of Quality Assurance

The aforementioned position is vacant at the Florida Training Centre and reports to the aforementioned individual.

The primary responsibility of this role is to oversee the centralized input and output of training records pertaining to learner accomplishments on the appropriate learner administration system.
This is achieved through the implementation of efficient quality management procedures and the completion of route administrative duties that are associated with the Training Department.

The bare minimum requirements:

Matric Certificate
Office/administrative experience of one year
fluent in English
Proficient in administration and organization, with the capacity to operate autonomously and with professionalism
Excellent interpersonal and communicative abilities
Capacity for professional communication with personnel at all levels
Strongly inspired and enthusiastic
Capable of performing well under pressure
Personal transport is required.
Advanced knowledge of Microsoft Word, Outlook, and Excel
Six months of switchboard and front-line experience

Important responsibilities will consist of the following:

The capturing of learner records
Management of branch and learner inquiries
Establishment of training records
Reports are due weekly, monthly, and quarterly in accordance with management directives.
Document support for training preparations
Telephone answering, including reception duties
The Archive
Documentation of PSIRA Training
Fundamental proficiencies: