CAPITEC BANK (ltd)
Agent: Collections
Date: 27-Oct-2022
Area: Johannesburg, GT, ZA
Organization: Capitec Bank Ltd
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We’re keeping watch for fiery, self-propelled people who share our enthusiasm for administration in the financial business.
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Reason Statement
Capitec is looking for dynamic aggressive people enthusiastically for client administrations inside a collections climate.
As a Collections agent you will acquire the chance to draw in telephonically with existing Capitec clients;
to help, counsel and arrange reimbursements on their credit accounts.
The principal objective being to amplify client maintenance through recovery of exceptional advance reimbursements and through great client administration conveyance yet in addition teaching our clients on the significant of credit government assistance.
Experience
Least:
1-2 years collections experience
Call focus insight
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections framework and Avaya Delicate
Capabilities (Least)
Grade 12 Public Endorsement/Professional
Capabilities (Ideal or Liked)
Information
Least:
Call Center cycles and methodology
Client Care and administration convention
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya Sofrphone information
Abilities
Correspondences Abilities
States of Business
Clear crook and credit record
Capitec is focused on variety and, where doable, all arrangements will uphold the accomplishment of our work value objectives.