Dis-Chem Pharmacies
Westville, KwaZulu-Natal
Part-Time
Posted 28 May 2024 – Closing Date 11 June 2024
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Job Details
Division
CB Division
Minimum experience
Entry Level
Company primary industry
FMCG
Job functional area
Sales
Job Description
Casual cashiers are required at the Pavilion store of Dis-Chem Pharmacies.To guarantee a world-class shopping experience while supporting customer service at the point of sale. In accordance with company policies and standard operating procedures, document customer transactions on the Dis-Chem operating system with a zero-tolerance policy for inaccuracies and the prevention of fraud.
Requirements Required:
- A minimum of six months of experience in cashier/till operations
- Proficiency in Microsoft Office
- Solid numerical abilities
- Proficient in the English language
- Strong ability to provide basic customer service
- Capable and willing to work retail hours
Job Duties:
- Comply with the policies and procedures of Dis-Chem regarding customer service.
- Cultivate a professional rapport with clients
- Inform the Frontline Supervisor or store management of any customer complaints or compliments.
- Comply with the hourly rate for customer turnover.
- Be informed about the current sales and promotions.
- Ensure that colleagues and customers are not at risk.
- Implement and supervise Dis-Chem’s five-star communication principles
- Be accountable for the flow of cash
- Ensure that the supervisor approves and signs off on all line voids and price changes.
- When authorized, exchange merchandise for customers and accept returned goods from customers.
- Transact all transactions receive and process all forms of payment, including cash, bank cards, vouchers, coupons, and other accepted methods at Dis-Chem.
- Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
- Ensure that cash is deposited in the drop safe in accordance with Dis-Chem’s standard operating procedures. Make sure the code and password are secure, only used by you, and updated frequently.
- Ensure that all outgoing stock, items, and scripts are scanned and paid for. Additionally, ensure that all money is kept secure and safely in the till.
- Confidentially manage daily takings and only engage in discussions with management.
- Be vigilant, identify, and notify management of any suspicious behavior.
- Respond to inquiries regarding merchandise available in the store.
- Comply with the security policies and procedures of Dis-Chem.
Core Competencies:
- In-depth understanding of the operation of cash registers and the maintenance of cash drawers
- Experience in the processing of payments, refunds, and sales
- Proficient in both written and spoken English
- Precision
- Careful attention to detail
- Presentable
- Emotional intelligence
- Social consciousness
- Responsibility
- Problem-solving
- Examine fundamental reports
- Honest and reliable
- Effective time management
Special Conditions Of Employment:
- Capable and willing to work retail hours
- Transport that is dependable and/or a residence in close proximity to the store
- South Africa citizen
- Credit and criminal record clearance
Compensation and benefits:
- Salary that is related to the market