Margate, KwaZulu-Natal
Permanent
Posted 08 November 2024 – Closing Date 22 November 2024
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Job Details
Division
CB Division
Minimum experience
Entry Level
Company primary industry
FMCG
Job functional area
Other
Job Description
Dis-Chem Pharmacies seeks experienced cashiers for their South Coast location. To enhance customer assistance at the moment of transaction while providing a first-rate shopping experience. Record client transactions on the Dis-Chem operating system in accordance with corporate rules and standard operating procedures, with zero tolerance for mistakes and the removal of fraud risk.
Minimum Requirements:
- Grade 12 / Matric.
- At least 6 months of work experience as a cashier or till operator.
- Computer literate – Microsoft Office
- Good numerical skills
- Proficient in English and basic customer service skills.
- Willing and capable of working retail hours
Job Duties:
- Follow Dis-Chem’s customer service rules and procedures.
- Develop a professional relationship with customers.
- Report client concerns and praises to the frontline supervisor or store management.
- Stick to the customer turnover hourly rate.
- Be informed of the most recent deals and promotions.
- Ensure that colleagues and clients are not at danger.
- Implement and administer Dis-Chem 5-star communication concepts.
- Be accountable for cash flow.
- Ensure that any line voids and pricing adjustments are authorized and signed off by the supervisor.
- Exchange items for consumers and accept returned goods from customers when authorized to do so
- Capture and process all payments received by Dis-Chem, including cash, bank cards, vouchers, coupons, and other means of payment.
- Process all loyalty cards, including those from our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
- To protect cash, follow Dis-Chem’s SOPs and store it in a drop-safe. Keep your code and password private and secure, and update them often.
- Guarantee all outgoing merchandise, products, and scripts are scanned and paid for.
- Keep all money safe and secure at the till.
- Handle daily takings privately, only discussing with management.
- Be aware, identify, and report questionable behavior to management.
- Address inquiries about shop products.
- Follow Dis-Chem’s security rules and procedures.
Competencies:
- Detailed expertise of running cash registers and managing cash drawers.
- Experience with handling purchases, refunds, and payments
- Strong command of English (both written and spoken).
- Accuracy
- Attention to detail.
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Solve problems and analyze basic reports.
- Trustworthy and honest.
- Time Management
Advantageous:
- Third extra language.
Special Terms of Employment:
- Willing and capable of working retail hours
- Dependable transportation and/or residing in close proximity to the store
- South African citizen.
- Clear credit and criminal records.
Remuneration and Benefits:
- Market-related salary
- Medical aid
- Provident Fund
- Staff account