Pietermaritzburg, KwaZulu-Natal
Permanent
Posted 31 October 2024
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Job Details
Division
Incredible Connection
Business Unit
Pietermaritzburg
Minimum experience
Entry Level
Company primary industry
Retail
Job functional area
Administrative
Job Description
Introduction: We are searching for a hardworking and dynamic Service Centre Administrator to join our fast-paced retail environment, where each day is different and exciting. The ideal applicant should have outstanding customer service abilities, a high degree of accuracy, and behave with honesty and integrity.
Description
Professional engagement with all clients to guarantee correct transaction processing and administration of cellular, credit, and lay-by services in order to fulfill defined objectives.
- Deal with consumers in a customer-centric way
- Achieve individual goals.
- Managing cellular and credit administration, including transaction processing and cash-ups.
- Effective self-management and teamwork.
- Security and housekeeping.
- Reception/ Switchboard
Minimum Requirements:
- Matric numeracy skills
- Ability to deal with money
- Computer literacy
- Attention to detail.
- Interpersonal skills
- Writing and communication abilities
- Teamwork and telephone etiquette.
- Target driven
- Customer Centricity
- Practical experience in finance and administration, with SAP knowledge preferred.
- Microsoft Office (Word, Excel)
- Cellular and credit vetting experience.
- Understanding of applicable company rules, procedures, processes, and systems.
- Conscientiousness and Integrity
- Customer-centric fraud detection.
- Target driven