Johannesburg, Gauteng
Permanent
Posted 15 August 2024 – Closing Date 22 August 2024
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JOB DETAILS
Division
Hospitals
Business Unit
Intercare Sandton Sub-Acute Hospital
Minimum experience
Mid-Senior
Company primary industry
Hospital and Healthcare
Job functional area
Administrative
JOB DESCRIPTION
Intercare is a dynamic healthcare company that focuses on providing value-based care to patients. As Intercare brand ambassadors, everything we do is driven by the desire to make people feel better. Our shared values of people-centeredness, integrity, inclusivity, compassion, excellence, and innovation define what we believe and who we are.
Intercare Sandton Sub-Acute Hospital, located in Morningside, Johannesburg, is looking for an experienced Ward Secretary. This position’s primary responsibility is to assist nursing staff in maintaining ward operations by performing a variety of administrative and customer service tasks.
CRITICAL OUTPUTS:
- Collaborate with nursing staff to provide prompt and efficient responses to patients and customers.
- To ensure positive working relationships, communicate effectively and promote a supportive team approach.
- Provide organisational support for patient movement and care delivery as directed by patient care teams.
- Answer all phone calls and assist in the reception area as needed.
- Where necessary, escalate any concerns to the appropriate line manager.
- Assist in the completion of admission documents.
- Maintain clinical files in accordance with relevant policies and legislation, including patient admissions and discharges.
- Develop and implement cost-effective administrative initiatives.
- Reporting faulty equipment and system problems to the appropriate department (e.g., IT, maintenance).
REQUIREMENTS REQUIRED:
- Matric/Grade 12
- Office Administration qualification is advantageous.
- At least two years of administrative experience in a medical facility.
- AS400 System experience is advantageous.
- Understanding medical schemes and admission processes
- Must be able to use Microsoft Office 365 and have good typing abilities.
- Billing and stock-taking experience is preferred.