Intercare
Gqeberha/Port Elizabeth, Eastern Cape
Permanent
Posted 04 July 2024 – Closing Date 07 July 2024
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Job Details
Division
Primary Care
Business Unit
Intercare Walmer Medical & Dental Centre
Minimum experience
Entry Level
Company primary industry
Medical Practice
Job functional area
Customer Service
Job Description
Intercare is a powerful healthcare organization focusing on offering value based healthcare services to patients. As ambassadors of the Intercare brand, all that we do is directed by our motivation to encourage individuals. Our shared values of Individuals focused, Uprightness, Inclusivity, Empathy, Greatness and Development characterize what we believe and what our identity is.
At Intercare, receptionists establish a environment and culture that empowers us to fulfill our motivation to encourage individuals. We are currently looking for an energetic individual to satisfy this job and adapt to the situation.
As receptionist you will provide quality client service aligned with the general business procedure and satisfy administrative and payment functions. If you’re an energetic self-starter, this position is an incredible chance for you.
Intercare Walmer Medical and Dental Centre situated in Gqeberha/Port Elizabeth looks to recruit for a Receptionist. The focus point of this position is to give proficient client assistance by working with the patient organization process.
Key Duties and Responsibilities:
• Give productive, cordial and professional telephone services in patient care.
• Help patients in precisely completing appropriate forms, and report all data according to internal policies and methods.
• Responsible for all processes connected to the reception patient journey, for example booking, arrival and payment of patient on the applicable system.
• Direct all clients to the appropriate location, services and professional.
• Guarantee patient privacy consistently as per POPIA.
• Guarantee that the reception area is consistently perfect and clean.
• Refer all emergency cases to the medical caretaker’s station according to protocol.
• Help patients with essential record questions and raise as required.
• Collect all co-payments and record balances as per Intercare strategies and methods.
• Execute and stick to cash-up and banking processes daily.
Necessities:
• Grade 12.
• Past experience with a customer focused environment, for example reception, will be advantageous.
• PC proficiency.
• GoodX system experience will be advantageous.