Motus Careers

Cashier

Details

Cashier (MOT230731-5) – Lindsay Saker
Closing Date
2023/08/07
Reference Number
MOT230731-5
Job Title Cashier
Branch/Department Lindsay Saker Vereeniging / Service Department
Job Type Classification Permanent
Location – Town / City Vereeniging
Location – Province/Area Gauteng
Location – Country South Africa

Description of the Cashier Job

The cashier is in charge of how patrons and guests are assisted when they have questions or problems. They are the first point of contact for customer support, customer enthusiasm, and customer loyalty, in addition to being the representatives of the brand.
The ability to provide satisfactory service to customers is an essential component of the cashier job description.
Customers need to be informed promptly, accurately, and politely about prices, the parts and services, and expected completion times when they interact with cashiers.

Perspectives on the Cashier Position

Vaccination against COVID-19 is an essential component of Motus Retail and Rental’s dedication to halting the spread of COVID-19 not only in our workplaces, but across the entirety of the United States. This is due to the fact that vaccines provide protection to employees by lowering the risk of infection or the severity of symptoms that employees already have, in addition to providing protection to the population as a whole, which is known as population-immunity.
We strongly encourage candidates who have been vaccinated against COVID-19 to submit their applications for the open position.
Vaccination is a top priority in the fight against COVID-19.

Particular Cashier Duties and Aims

Make sure that the paging system is on the first call back after there has been no response.
Utilizing the dealership’s in-house computer system, calculates or re-calculates the final bill for the customer.
Follows the procedure outlined for accepting payment and issues receipts for payments made in cash, by electronic funds transfer (EFT), and by credit card.

The amount received is entered into the computer, and the money is stored in the register or the drawer.
Provides customers with receipts and makes change for them.
Examines, records, and confirms the sums that are displayed on the receipt tape using the cash that is currently available.

Customers who have additional questions or complaints are referred to the service advisor or another appropriate person, depending on the nature of their inquiry or complaint.
Customers are greeted in a timely, friendly, and professional manner when they walk through the door. Customers who are currently waiting should be informed that they will be assisted very soon.

Make sure that the areas where people work and where customers wait are kept clean.
Perform a reconciliation of the payments received with the amounts that were invoiced and the prices of the parts.

Keeping an eye on the operations that are relevant to the customer in order to improve how well we handle their requests while maintaining our reliability and meeting our deadlines.

The booking clerk is responsible for conveying information to customers, the service area, and the sales area. This role is necessary because it promotes communication and information sharing between the three areas. In order to accomplish this, it is necessary to accurately assimilate and convey information.

Taking complaints from customers in a friendly manner and relaying them to the appropriate department or person.

Qualifications, as well as Previous Work Experience

Cashier experience of at least three years is required to work for the Volkswagen brand.
Must not have any prior criminal convictions.
Matric / National Senior Certificate.
Experience working in the automotive industry is a definite plus.
Required to have exceptional skills in verbal communication.
Skills related to administration.

Competencies and Individual Characteristics

Abilities in communicating in writing.
Competence in dealing with individuals and clients Diplomacy, resiliency, and the ability to cope with pressure are all important.
Problem-solving and decision-making are both included.

Competence in working with others.
Computer Skills.
Emphasis on the customer
A fundamental comprehension of the technical aspects (vital).
Having access to additional languages would be beneficial.