Work Information
Service Advisor
Minimum Experience
1 year in the position
Organizational Industry
Cargo Motors Commercial Klerksdorp
Work Region
Klerksdorp, North-West
Closing Date
07/12/2022
Job Details
The Service Advisor is the expert ‘supervisor’ of the whole client arranged assistance process. Principles are set in the client care and view every client contact as a professional challenge and feel liable for client’s concerns until they are tackled.
Reference Number – MOT221201-1
Requirements
- Service Advisor skills, knowledge, and experience
- Exceptional people skills and the capacity to work under tension
- Grade 12 minimum
- An extraordinary team player
- Clear criminal record
Advantageous Qualifications
- Minimum of 1-year experience in a Service Advisor position
- Computer Literacy
- Engine industry experience
Work Particulars
- Receive client calls to book an arrangement.
- Assemble and guarantee the accuracy of client and vehicle details.
- Document client concerns/vehicle symptoms precisely in the studio request structure.
- Characterize the degree and sort of work to be performed precisely.
- Co-ordinate and explain the strategy and place of reception and hand-over of the vehicle with the client.
Fundamental Capabilities
- Critical thinking
- Attention to detail
- Client centered
- Relational
Required States For Business
- Excellent verbal communication abilities.
- Guarantee work cards are signed off by Technicians and Service advisors.
- Help and advise Specialists on quotes in a timeous manner.
- Give help to the Regulator, Foreman, Service Manager, Service Receptionist.
- Follow up on parts requested to the workshop.
- Guarantee that the yard is locked toward the end of business.
- Book in vehicles.
- Guarantee that all vehicles with specific complaints are test driven with either a Foreman or a Quality Regulator before the client leaves the dealership.
- Guarantee that all vehicles are test driven, recorded and report with follow-ups.
- Guarantee parts are requested by the parts requesting framework.
- Guarantee that the workshop region is constantly kept clean
- Guarantee that Technicians are appropriately attired according to Toyota standards guarantee the advancement and adherence to safety standards
- Guarantee the legitimate tools are utilized for the expected work Sell accessories and additional work
- Prepare quotations to be approved Follow-up on deals not made