Allied Electronics Corporation Limited (Altron), listed in South Africa, is invested in telecommunications and information technology through its principal subsidiaries Allied Technologies Limited (Altech) and Bytes Technology Group (Pty) Ltd (Bytes). There a permanent contract job opportunities for those with Matric or anything other vacancies.
1. Permanent FIS Bureau Field Operator (Netstar Midrand,Guateng)
Job description:
Processing and follow-up of customer inquiries
Reporting defective devices
Log bad units with PSD
Monitor vehicles in safe stop zones
Prior to curfew, alert drivers to the nearest safe stop zone
Daily health checks (visual check) before a vehicle is allowed to leave the yard or the security zone
Daily tracking reports as per customer requirement
Scheduled reports and feedback to the client’s various employees as needed
Handle all customer inquiries – software and hardware related
Visual screenshots and position status for customers
Movement reports of high value goods
Internal reports to various operations managers and stakeholders
Cross-border communication with officials, determining the reason for the delay
Creation of cost centers and geozones
Arrival ETAs to all stakeholders
Monitor movement after curfew
Monitor diesel theft
Monitor zone inputs and outputs
Accident reports and escalations
Daily weekly feedback to Netstar management
Education
– National Certificate Level 4 (N4) / Matric
Last day of applications being accepted was not mentioned.
2. PSD Contact Centre Agent(Permanent)
job description
First-line contact with commercial customers for all types of queries/requests;
Basic product support (software related) for commercial customers;
Troubleshooting reported errors and case management (CRM + MSE)
education
National Certificate Level 4 (N4) / Matric
Recently posted, closing date not yet revealed.
3. X2 Operator – Xerox Machines
This is a permanent contract for the two candidates who will be selected and allocated to KZN(Altron Document Solutions Isando and Altron Campus KwaZulu-Natal Riverhorse Valley)
PURPOSE
Adding an onsite printing service to the website. This position includes loading paper, checking equipment and performing a maintenance function at the customer’s site. First level support. Disruptions that the incumbent cannot resolve are then escalated according to the defined channels.
MAIN RESPONSIBILITIES:
•Check all machines daily and perform initial maintenance such as: B. replenishing all consumables, polishing the glass plates, cleaning all the rollers, etc.
• Investigate all machine faults as soon as they are reported and correct them when resolution is within the ability of the incumbent.
•Escalate any machine faults that the incumbent cannot resolve according to the defined channels and service levels.
• Monitor consumable levels and ensure timely orders are placed when minimum order quantities have been reached.
• Communicate with the site manager and share any trends regarding machine availability, machine utilization, consumable usage and new user requirements that may have emerged.
•Maintenance of print service terminals.
•Is able to work overtime
COMMUNICATION & LABOR RELATIONS:
Internal:
To sue
Reasons for interaction:
Update on site and machine concerns
External:
customer
Reasons for interaction:
Support customers if necessary
QUALIFICATIONS, EXPERIENCE & SKILLS:
Educational qualifications:
matric.
No experience needed
Other requirements
PC-savvy.
hardware knowledge.
Ability to communicate with all levels of technical support and end user personnel.
Customer service, attention to detail and quality (behavioural competence).
Certain language requirements are mandatory at some locations.
Relevant industry/domain knowledge
Presentation and dress code.
competencies
behavioral skills
communication and information
Follows instructions and protocols of systems and rules
Be part of a culture aligned with Altron’s strategy for purpose; Vision; values and purpose.
hygiene factors
Presentable and responsive to the customer